Welcome to TWINKLE OIL TRADING. By using this website, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our site or services.

1. Use of Website

By accessing or placing an order with us, you confirm that:

  • You are at least 18 years old (or have permission from a parent/guardian)
  • All information you provide is true and accurate
  • You will not use this site for any illegal or unauthorized purpose

2. Product Availability

We strive to display products, pricing, and descriptions as accurately as possible. However:

  • Product appearance (e.g. color) may vary slightly due to lighting or screen settings
  • We reserve the right to update, modify, or discontinue products without notice
  • All orders are subject to availability and acceptance

3. Pricing & Payment

  • All prices are listed in Malaysian Ringgit (RM)
  • We accept online banking, credit/debit cards, and eWallet payments
  • Full payment must be made before order processing

4. Shipping & Delivery

Please refer to our Delivery Policy for full details.

Key points:

  • Processing time: 1–3 working days
  • Delivery time varies depending on location
  • Delays caused by courier services or peak periods are beyond our control

5. Refunds & Returns

Returns and refunds are accepted under certain conditions.
Please refer to our Refund & Return Policy for full details.

6. Account & Data Privacy

When you shop with us, your personal information is used to:

  • Process your orders
  • Communicate updates and provide support
  • Improve our services

We respect your privacy. Please refer to our Privacy Policy for more information.

7. Intellectual Property

All content on this website (including logos, images, product names, and designs) is the property of TWINKLE OIL TRADING.

You may not copy, reproduce, or use any content without prior written permission.

8. Limitation of Liability

We are not responsible for:

  • Any loss, damage, or injury resulting from product misuse
  • Delays caused by third-party courier services
  • Website errors, interruptions, or technical issues

All products and services are used at your own risk.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
It is your responsibility to review this page periodically for changes.

10. Contact Us

For any questions or support, please contact us:

Thank you for choosing TWINKLE OIL TRADING.
We appreciate your trust and support.